FAQ


MTC has built its 25-year reputation on our commitment to personal attention. We consider every purchase, sale and consultation unique. This approach has helped us to maintain relationships with buyers and sellers over decades.

That said, we do have some standard policies and processes. If your need-to-know isn’t answered below, get in touch here.

WHERE ARE YOU LOCATED?

We're based in Vancouver, BC, CANADA. We regularly travel in pursuit of the best pre-owned watches + jewellery available. Please see our Contact page (below) to reach us.

WHAT DO YOU PURCHASE?

We are interested in purchasing any fine-condition luxury brand watch, both mens and ladies. Vintage Rolex watches are our passion and are in great demand, which can lead to high values depending on model and condition. Please see the BUY/SELL gallery (above) for a more detailed outline of the items we regularly purchase.

WHAT DOES MTC SELL?

We only sell from our inventory and do not handle consignment items. We find that buying outright works best for all parties. Most sales are handled in-person. We do accept phone and online sales orders.

HOW ARE PAYMENTS MADE?

Payment can be made by bank draft or wire transfer. PayPal and face-to-face transactions may be an option. Items are shipped upon confirmation of funds received.

WHAT ABOUT SHIPPING?

We regularly ship via FedEX or Canada Post. MTC covers basic shipping costs, but insurance, applicable duties and Canadian taxes are paid by the purchaser. Please enquire as to your home country's duties and taxes.

WHO WILL CONTACT ME?

MTC owner Duncan Macdonald handles all purchases and most sales directly. He has been evaluating luxury/vintage watches and jewellery for more than 25 years. You can rest assured in his experience and knowledge.

CAN I PREVIEW AN ITEM?

We work by appointment only and have no storefront. Arrangements can be made in advance for previews and sales. Transactions take place in a secure banking environment.

DO YOU OFFER A GUARANTEE?

All watches + jewellery are guaranteed 100% authentic. Vintage watches are sold in working order but, due to their nature, no further guarantee is offered. We offer a no-risk 3-day inspection period on pre-owned items; no returns or refunds on new watches.

PLEASE NOTE...

MTCwatches.ca is not affiliated with Rolex S.A., nor is it an authorized dealer of any watch or jewellery brand.